Insurance Customer Service Representative

USA – The primary responsibility of an Insurance Customer Service Representative is to provide excellent customer service through the acceptance of incoming calls for new patient enrollment. An equal responsibility is to place out-going patient, health care professional and insurance carrier calls to gather and communicate prescription benefit information. Job Duties include: Collect appropriate… with healthcare professionals to obtain necessary information and provide feedback on status of patient’s medication and coverage. – Communicate with patient regarding order status and possible information needed to resolve coverage issues. – Communicate and build supportive relationships with referral sources to establish a continual customer referral base. Experience: One year customer service experience. Six…

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